What is Synergy?

Synergy is all the best components of Cloud Technologies and Solutions professionally engineered  to work seamlessly together to provide an industry first Solution for solution providers focusing on cloud based Unified Communications and SIP Trunking. Unified Communications is a big part of what synergy offers, however EC3 designed Synergy to be much more.

 

Hosted Voice Features

SIP Trunking Features

Partner Features

  • Call Logging
  • Call Waiting
  • Caller ID Services
  • Calling Party Category
  • Charge Number
  • Client Call Control
  • Phone Status
  • Follow Me
  • Privacy
  • Call Forwarding
  • Call Return
  • Call Transfer
  • Directory Number Hunt
  • Flash Call Hold
  • Last Number Redial
  • Three-Way Call
  • Hunt Groups
  • Anonymous Call Rejection
  • Automatic Callback
  • Call Me Now
  • Do Not Disturb
  • Hoteling Guest
  • Speed Dial 100
  • Call Park
  • Call Pickup
  • Auto Attendant(s)*
  • Office Manager
  • Alternate Numbers*
  • Busy Lamp Field *
  • Call Center Monitoring *
  • Call Forward Selective *
  • Call Notify *
  • Custom Ringback User *
  • Custom Ringback user-Video *
  • Directed call pickup *
  • Pre-Alert Announcement *
  • Priority Alert *
  • Push to Talk *
  • Authentication
  • Barge-In Exempt
  • Call Logging
  • Call Waiting
  • Caller ID Services
  • Charge Number
  • Client Call Control
  • Connected Line ID
  •    Presentation
  •    Restriction
  • Customer Trace
  • External Caller ID
  • Internal Calling ID
  • MWI
  • Third-Party MWI
  • Call Capacity Management
  • Incoming Call Plans
  • LDAP Integration
  • Outgoing Calling Plan
  • Trunk Group
  • Voice Messaging Group(s)
  • Conferencing
  • Trunk Redundancy
  • Web Re-Route
  • Solution Builder
  • Quote Builder
  • Template Library
  • Partner Training
  • Marketing Templates
  • Familiar purchasing through Distribution Channel
  • Validated Reference Architectures
  • Validated Configurations **
  • White labeling Services
  • Software & App Branding Options
  • Private Portal Branding
  • Knowledge-base
  • Video Knowledge-base
  • Expert Support Services
  • Partner Loyalty